Shipping Policy – Coldzzz

Thank you for shopping with Coldzzz. We aim to deliver your orders safely and on time.

1. Delivery Areas

We deliver all over Pakistan through trusted courier services.

2. Processing Time

• Orders are usually processed within 1–2 working days
• Orders placed on weekends or public holidays may be processed on the next working day

3. Delivery Time

Estimated delivery time:

• Major Cities: 3–4 working days
• Other Areas: 5–7 working days

Delivery times may vary due to weather conditions, courier delays, or high order volume.

4. Shipping Charges

• Shipping charges may vary depending on product size, weight, and location
• Any delivery charges will be shown before order confirmation

5. Order Tracking

Customers may request tracking details after the order has been shipped.

6. Incorrect Address

Please ensure your shipping address and contact information are correct.
Coldzzz is not responsible for delays or failed deliveries caused by incorrect information provided by the customer.

7. Damaged Parcel

If your parcel arrives damaged:

• Record an unboxing video
• Contact our support team immediately within 24 hours of delivery

8. Failed Delivery Attempts

If the customer is unavailable at the time of delivery, the courier may attempt re-delivery or contact the customer for further instructions.

9. Contact Support

For shipping-related questions or support, contact us through:

• Instagram coldzzz.pk
• WhatsApp 03212701875
• Email Support coldzzzpk@gmail.com